The COVID-19 Integrated Response Toolkit Helps Businesses Enhance Operational Preparedness Before, During and After Reopening, to Achieve Safety in the Post-COVID-19 Economy
Easily enable customer feedback via solicited and unsolicited channels. Be fast to identify health and safety related issues and quickly respond.
Integrate our online surveys with your websites and customer touchpoints. Send invites via email and SMS.
MobiAudit Embedded is a mobile SDK that enables data collection within 3rd party or proprietary mobile apps to combine those results with other sources of data:
Internal Compliance Evaluations evaluate internal safety, compliance, brand performance, customer service and other controls. These evaluations are normally performed by a company’s employees in various formats.
Mystery shopping is adapting in the post COVID-19 economy with a focus evolving from service excellence to service safety.
As operational and customer service standards evolve to include many new safety-related topics, it is now more than ever important to utilize the value of mystery shopping to educate staff.
Utilize more frequent mystery shop evaluations for recurring performance reviews with staff
Integrate key data sources across all channels that involve live interactions with your customers at one Dashboard
The "Achieve Safety" initiative is our response to the major changes in the economic environment caused by the COVID-19 pandemic. Our industry is evolving by adapting its focus from “service excellence” to “excellence in service with focus on health and safety”.
As part of our COVID-19 Integrated Response Toolkit aimed to help businesses enhance operational preparedness before, during and after reopening and achieve safety in the post-COVID-19 economy we brought together this collection of resources and best practices to help you and your customers stay informed and productive.
The Achieve Safety Partner Network brings together leading agencies dedicated to helping brands achieve excellence in service with focus on health and safety:
Enhance Operational Preparedness Before, During and After Reopening, to Achieve Safety in the Post-COVID-19 Economy